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Problem to launch EPM Office Add-In Excel from BPC Website

May 18, 2017 at 03:35 AM

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Former Member

dear BPC Gurus

I'm using Internet Explorer to access BPC Website. Right after I've logged in, I can launch EPM Office Add-In Excel, and open the Planning and Consolidation Administration without any problems.

However, if I left the website idle for about... 10 minutes or more, suddenly, I cannot launch it anymore.... no matter how many times I clicked it it didn't launch....

I had to log out, re-login again in order to launch it.

Does anyone knows why this thing happen and how to resolve it?

I'm using version 11 of Internet Explorer...

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3 Answers

Vadim Kalinin May 18, 2017 at 06:13 AM
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BPC and BW version and SP please!

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Former Member May 18, 2017 at 06:16 AM
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Hi Edmund,

Error seems like issue with compatibility view settings (If it is already updated below information is not relevant)

If compatibility view settings are not updated with the BPC URL usually this error occurs,

Could you please add your Web URL in the way, which is shown in the second screen shot,

Click on Setttings,


In the comaptibility view settings add Web URL which i mean not msn.com,

For example if the url is pit005467.sap.com, you should update or add sap.com, Thank you

Regards,

Durgaprasad


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Former Member May 18, 2017 at 03:23 PM
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Hi Edmund,

Is your issue resolved?

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