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All of sudden users are receiving alert emails into their outlook inbox!

May 17, 2017 at 06:44 PM

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Hello

All of sudden SAP PPM users are receiving alert emails into their outlook email inbox, with the below subject line, pl. let us know how to suppress / prevent incoming these email from PPM app?

"cProjects standard alert Categories for Actions (The triggering application determined you as a recipient)"

Thank you

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4 Answers

Silvia Kreuzhuber
May 18, 2017 at 08:07 AM
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Hi,

it looks like that alerts for status-dependent actions have been customized. Please check if any actions have been maintained in customizing under:

> SAP Portfolio and Project Management
> Project Management
> Basic Settings
> Create/Change Status Profile for User Status and check the status details.

Regards,
Silvia

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SAP SAP SAP May 18, 2017 at 04:00 PM
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Thank you, but didn't understood the last part "check the status details" pl. let us know how to navigate there(check the status details).

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SAP SAP SAP May 19, 2017 at 03:46 PM
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Any help pl.?

Thank you

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Silvia Kreuzhuber
May 22, 2017 at 10:03 AM
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Hi,

in IMG "Create/Change Status Profile for User Status" double click on the relevant status profile. You will get a list of statuses, double click on each status to see its details. Here, you can see if any status is set (radiobutton 'No action' or 'Set').

When you create a new status you can create several actions (business transactions), which are then displayed in the details of a status in customizing IMG.

Regards,
Silvia

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