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Portal Service - Freestyle Site - Phone Toggle Menu Button - Error


I've got a problem concerning the menu that is generated by Portal Service - > Freestyle Site.

When I try to click the menu Toggle Button on mobile devices I get an error message that looks like this:

ShellModel-dbg.js:1366 Uncaught Error: sLaunchpadState value is invalid at S._getPassStates (ShellModel-dbg.js:1366) at S._setShellItem (ShellModel-dbg.js:1326) at S.updateStateProperty (ShellModel-dbg.js:615) at S.setLeftPaneVisibility (ShellModel-dbg.js:426) at (Renderer-dbg.js:1526) at f.setLeftPaneVisibility (Component-preload.js?ts=3.32.10:33) at f.toggleMobileMenu (Component-preload.js?ts=3.32.10:33) at f.initAndToggleMobileMenu (Component-preload.js?ts=3.32.10:33) at f.a.fireEvent (EventProvider-dbg.js:229) at f.a.fireEvent (Element-dbg.js:593)Unfortunately no menu is displayed so my developedcan't be used on mobile devices.Did anybody else experienced this error and/or maybe has a solution?

Thanks in advance!
Sebastian Kielhorn

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2 Answers

  • Best Answer
    May 17, 2017 at 06:23 PM

    Hi Sebastian,

    Thank you for reporting this issue, it seems like a bug and our development team will look into it.

    In the meantime you can apply a workaround to solve this issue by enabling the 'Me Area' in the site's Site Settings > USer Settings configuration as seen in the screenshot below.

    Regards, Ido

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    Former Member
    May 17, 2017 at 08:21 PM

    I am aya sualim,i will like to talk to you about a particular issue.this is my email,( [contact information removed by a moderator] is all for good .

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