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How to end a BBP after few months of enrollment (without FICA event)

Hi Experts,

If a customer is enrolled in payment plan and we invoiced him for few months now he wants to come out of it and wants to bill as regular customer so how we can terminate his plan, is there any TCODE for this?

I am aware of FICA event to deactivate plan but I wants to know TCODE by which same can be done.

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1 Answer

  • Best Answer
    May 18, 2017 at 08:32 PM

    Depending on type of plan - e.g. for payment plans, you need to use ES21 and update the plan data in the contract.

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