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PO with Return to Vendors Good Supplier

May 17, 2017 at 11:25 AM

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Hi all,

I am looking to create a return PO that will return the stock to the (returns) customer attached to the goods supplier rather than the head vendors.

At present we deal with a head vendor office but the materials can be distributed from a number of locations (some in different countries). I have setup a number of goods suppliers under the head vendor, configured the partners functions and this is working fine.

My issue arrives when I process a return PO, I have the partner’s function configured and appearing on the return and the user is asked to enter the good supplier etc. I would have expected the ‘customer’ field on the shipment tab of the PO to populate with returns customer I have attached to goods supplier chosen. However, it is populating with the returns customer attached to the head vendor which in turn causes the returns delivery to create with an incorrect ship-to party. If the head vendor is not selected as returns vendor the shipping tab will not appear on the PO.

Can you please advise if there is anything I have missed in my setup or how can I get this working?

Kind Regards,

Conall

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