Skip to Content

Does anyone have any experiance/knowledge of implenting ITIL practices with SAP?

May 17, 2017 at 09:48 AM


avatar image

Specifically i'm looking at Change Management. Whilst I appreciate SAP has the capability to do change Management. Does anyone's organisation carry out Change Management outside of SAP as well.

For instance logging transports on a separate system.

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Waldemar Falinski Oct 15, 2017 at 01:32 PM

Hi Chantele could you be a bit more specific what exactly are you looking for? I can guess that because last sentence is about logging transports you ask for this kind of change management. If so please have a look on many articles here about ITIL and SAP Solution Manage. There are also many another ticketing solutions in charge of SAP maintenance inclusive transport logging.

But there is difference between change management as a part of IT services management (in terms of maintenance including continual change) and change management in terms of project - like SAP project - what creates disruption.

10 |10000 characters needed characters left characters exceeded