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Error accessing SET KPI in SAP SSM 7.0

May 17, 2017 at 07:30 AM

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In SAP SSM 7.0 when i click SET KPI in admin interface ,its throwing error " A problem was encountered while processing your request; try again later".Please help

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1 Answer

Colin Cooper May 26, 2017 at 02:53 PM
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Veena,

What were you trying to do when you got this error message? Were you trying to associate a KPI with a metric in PAS?

I have seen this error message before now but not for a good while and then I think only on demo not production systems. I suspected it was associated with something getting locked or a lack of resources. It only appeared randomly and was intermittent so could be down to a poor connection and so was almost impossible to diagnose.

Version 7.0 is now very old. It was the first version ported onto NetWeaver after the acquisition of Pilot Software and version 7.5 was released in 2009 so this will give you an indication of the age of your system. 7.5 was more stable and a big step forward from 7.0 and subsequent versions have continued this improvement. I would strongly recommend you upgrade to version 10.1 (not at SP15) which has a huge number of enhancements built into it.

Regards

Colin Cooper

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