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CR 2016, SP 4 installation cannot proceed error on system that only had XI R2 on it.

May 16, 2017 at 06:26 PM

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Hello,

I'm getting the installation cannot proceed error despite not having any of the 2011, 2013 or 2016 versions installed on this computer. I am using the latest version of crystal reports 2016, SP 4 and still getting this error.

This KB article doesn't give any direction other than to remove old versions, and I've checked but there are none in Add / Remove programs. https://apps.support.sap.com/sap/support/knowledge/public/en/1909633

error.png (33.8 kB)
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