Where do i find the file?/InstallData/InstallCache/tp.microsoft.wse.runtime-3.0-core-32/14.0.0.760

[Former Member]

sap.pngfailed-to-update.png

I have signed up to the SAP Community, read the 18868305 Error message but I’m dammed if I can figure out how to enter my question. It’s a rather simple question. In the resolution in the attached document it provides the following steps:

To Manually copy the files Crystal Reports uses for the installation:

Note the Deployment Unit file name from the screenshot above - "tp.microsoft.wse.runtime-3.0-core-32, 14.0.0.760"

Locate the folder with the same name in Crystal Reports installation package - <CR Installation Folder>\DATA_UNITS\CrystalReports\dunit\tp.microso ft.wse.runtime-3.0-core-32\

Copy the folder to the folowing destination - <InstallDir>/InstallData/InstallCache/tp.microsoft.wse.runtime-3.0-core-32/14.0.0.760/
Where "/14.0.0.760/" are manually created subdirectories and the name of the subdirectory matches the file version number and taken from the error screenshot.

Note: For Crystal Reports 2013 the installation may fail on the following Deployment Unit:

shared.tp.aurora.microsoft.vcredist7-4.0-core-32,14.1.0.896

I have found: - <CR Installation Folder>\DATA_UNITS\CrystalReports\dunit\tp.microso ft.wse.runtime-3.0-core-32\

But I don’t know where to find: <InstallDir>/InstallData/InstallCache/tp.microsoft.wse.runtime-3.0-core-32/14.0.0.760 To copy the it.

Please give me a link or instructions as to how I should find the location: <InstallDir>/InstallData/InstallCache/tp.microsoft.wse.runtime-3.0-core-32/14.0.0.760

I have installed Crystal Reports on my home computer, my office computer but I need it mostly on my laptop.