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Multiple ADS SPOOLS SafeQ issue

May 16, 2017 at 03:14 PM

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We are using ADS forms for generating Layouts for Invoices, Dunning letters, Interests, Account balances ... generated in SAP IS-U processes in PDF format. Our customer is using Windows based print server with network printers with SafeQ functionality (before print out authorization of the user via ID card). Print server: Windows Server 2008 R2 , SAP Sprint: xSPrint740_18-80000236. When printing the simple spools (1 ADS spool request, 1 print request = pdf document) the print out on the device with SafeQ authorization is working without problems. When printing the multiple spools (1 ADS spool request, 2 or more print requests = pdf documents) created from mass print processing, the print out on the printer is not complete, only first document is printed out. Rest of the documents are in the queue, not authorized by SafeQ. We checked the files and they do not contain proper job owner, therefore the user authorization is not valid. Any advice where we should start our analysis? ADS (signing PDF documents, fill some metadata)? Spool server? Print server? Thank you for any advice. Vladimir

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