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Former Member
Feb 12, 2007 at 09:26 AM

Disable "Crear Transaction"

22 Views

Dear Friends,

i have met wid this problem today. hav a look and temme ur views

We have Button "create transaction" In CIC0 Winclient. Service Agenst must use "follow up business trans." button to create complaint/req. Now if they by mistake use buton "create transaction" they are able to create a complant/requirement without a "call" and whtout a contact person. is there any possibility to block the button "business transaction" for Service Agents so that they wont be able to create a complaint/requirement without a "call" /contatc person

please let me know.

Regards,

Lata.