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System Error [Could not commit transaction: Error -1 detected during transaction '' (RDR1)]

Dears

Needs you help

one of my customer user try to add delivery based on sales order

or A delivery not based on any document

he receive this Error [ Could not commit transaction: Error -1 detected during transaction '' (RDR1) ]

system version:

9.2 pl7

Best Regard ,

kholoud

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