on 05-15-2017 6:58 PM
We need to add employee responsible to Account team tab in C4C.
The employee already created in C4C which comes in a partner function in SAP ERP to be mapped to Account team in C4C Business Partner.
Code list is maintained to map this partner function to 142 role.
The first error I saw was the employee needs to be a customer number in C4C which is not our preference, so when created that employee as a customer it updated the relationship tab but not in Account team. Can somebody help us on how can we do the mapping to add an employee to the account team?
Hello Prem,
Perhaps an expert from C4C integration can answer your question more accurately.
But to understand more about the use case, are you using the standard prepackaged integration content of SAP Cloud Platform Integration available at https://cloudintegration.hana.ondemand.com/#/shell/discover/contentpackage/SAPHybrisCloudforCustomer... for this integration?. If not, you can take a look at this content and check if it helps.
Regards,
Gayathri
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Hello Prem,
Could you first confirm if you are able to replicate an Employee maintained within the Partner Function of the Customer (in SAP ECC system) correctly as Employee responsible of that Customer in C4C?
BR
Ankur
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