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New top menu flashes a bit too much

May 15, 2017 at 03:35 PM

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Looks like a new top menu got implemented recently with the expanded options and some odd yellow "side bar". While I appreciate the effort, is there any way not to flash it every time the mouse cursor simply happens to be dragged across the menu area? Maybe it's just me but it feels like it's going to give me a seizure. Every time I move the mouse in the menu vicinity (for example, to use the bookmark toolbar in the browser), the full screen white-yellow-black flashes of the drop-down menus appear and it's rather unpleasant visual stimuli.

Isn't there a way to add a short delay to make sure the menu appears when it's rather consciously navigated to vs. just passing by the respective screen area?

ui
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Using IE 11, I am seeing the menu words like 'Support' or 'Community' dropping down when they become black text on the white tab. Haven't tried Chrome today, but I get your point about the desire to have more of a delay effect, or perhaps even force the user to click on the word? We have to do this clicking for both the magnifying glass and our avatar (assuming we are logged in).

Not sure what the UX best practice would be for this sort of thing - nike.com works similar, but coke.com has many menu layer approaches.

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Many websites have these kinds of menus but even using the same Nike example - the menu (1) does not take my whole laptop screen; (2) is black-and-white. Now on SCN if I just touch Products the huge yellow lightning strike across the whole screen.

I'm sure there are some general web UI design guidelines on this somewhere.

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Tried to give everyone some warning about this:

https://blogs.sap.com/2017/05/11/get-ready-for-the-mega-menu/. I knew it would be a bit of a startling change...

Jamie has been responding to comments about the menu in that post, Jelena. I can bring this idea to her, as she's probably the best qualified to carry it forward.

--Jerry

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No one announced the blog in CC, so I did not see it. :) Not sure it would've been any better though even if I've seen this coming.

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Thanks Jelena, I'll share your comments with the UX team.

Best,

Jamie

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7 Answers

Vadim Kalinin May 16, 2017 at 10:11 AM
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My standard Community browsing behavior:

I have constantly opened 7 tabs related to SAP in FireFox browser:

1. Notifications

2. Q&A: SAP BusinessObjects Planning and Consolidation, version for SAP NetWeaver

3. Q&A: EPM Add-In for Excel

4. Q&A: Using SAP.com

5. Coffee Corner

6. BPC help

7. EPM help

I am switching between the mentioned tabs and the menu is very annoying.

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Same here. I always have multiple tabs going on. There is no other navigation anyway. I can see a question list for a specific tag and from there I can only open the questions one by one. Naturally, I do right-click -> new tab. And that's exactly where the menu gets in the way a lot.

Not really objecting to the menu's content (that's the whole other story) but the way it unrolls unnecessarily, combined with its size, makes using SCN less enjoyable.

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I have constantly opened 7 tabs related to SAP in FireFox browser

And you are not using CTRL+PgUp / CTRL+PgDn , then F5 or, better CTRL+R?

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I prefer to use keyboard only when I am typing an answer :)

I use some mouse gestures (for example to refresh page) but I select tabs to look at with a mouse click on tab...

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Steve Rumsby
May 16, 2017 at 04:13 PM
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This effect used to annoy me a little before. It is worse now. Click on the "community" tab in my browser, move the mouse down to click on some content, and a huge (uuuge) menu pops up. If the content you are after is in the top half the page it is suddenly hidden and you have to move the mouse way out of the way to get rid of the menu. Even if not, the pop-up is seriously distracting.

It reminds me a little of the "this report contains flashing images" disclaimer on TV news reports these days.

No offence meant to anyone involved, but who tested this and thought it was a good idea?

A short delay would make an enormous difference.

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"who tested this and thought it was a good idea?"

The same team that brought us the initial design and subsequent "improvements", duh.

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DJ Adams
Jan 24 at 06:51 PM
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I agree. Didn't realise (when I tweeted about this very subject yesterday) that there was already something here. I've incremented the "me too!" counter above. Thanks.

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I disabled the menu drop-down via CSS on most pages. Now I use bookmarks and if I really need some links from the menu - I navigate to pages where I have not disabled this drop-down.

Probably the same can be done via uBlock or similar.

Not a perfect solution, I know, but I lost hope. :)

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Vadim Kalinin May 15, 2017 at 04:44 PM
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May be not delay but mouse click?

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Mouse click would work too. Anything to stop this mad flashing.

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Just noticed that https://support.sap.com/ seems to work that way.

It's strange that it's not consistent through all the new sap.com sites :(

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Well, the design of the menu is different, too. So... 2DX?

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Volker Barth May 16, 2017 at 04:16 PM
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I'm somewhat surprised, Jelena - how come you previously blamed the greyness of the page contents and don't love the new flashy design?

----

Volker Ducking and Running

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Haha. :) I guess yellow band livens up the "top menu of death" slightly but now it just sucks in a different way.

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Jelena Perfiljeva
May 16, 2017 at 07:03 PM
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Could be our terrible Internet access after some corporate WAN realignments but this is the worse so far I've seen on SCN:

Cannot see Notifications at all, just the same "menu list" except on a white background. Help! %-[


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Veselina Peykova
May 16, 2017 at 07:59 PM
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Today I noticed, that in my not officially supported (here) browser in the pages with a country selector I need to click on the menu to display it.

If only I could get the same behavior for all other pages....

*** I am not requesting this to be 'fixed' ***

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Unfortunately not with my Firefox ESR 52.6.0

:(

May be you have some script blocking...

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The "not officially supported browser" is Pale Moon - this is the behavior that I see in the latest version on default settings with no add-ons.

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