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SMTP Authentication for Notifications

Hi All,

I am trying to configure KM notifications. Our smtp server needs an authentication and I have configured e-mail service as follows :

Enable session debug info No

Parse personalized addresses: No

Send partial: Yes

Type: SMTP

Password: *******

Server: (IP address of exchange server)

User: portal

User and password are defined on exchange server.

When Portal tries to send mail it doesn't authenticate to the exchange server then it gets "client was not authenticated" message. Here is the communication between portal and smtp server :

<b>Portal :</b> EHLO HMSAPPRT

<b>Smtp Server :</b>

250-xxx.exchangeserver.com Hello [10.0.0.47]

250-TURN

250-ATRN

250-SIZE 51200000

250-ETRN

250-PIPELINING

250-DSN

250-ENHANCEDSTATUSCODES

250-8bitmime

250-BINARYMIME

250-CHUNKING

250-VRFY

250-X-EXPS GSSAPI NTLM LOGIN

250-X-EXPS=LOGIN

250-AUTH GSSAPI NTLM LOGIN

250-AUTH=LOGIN

250-X-LINK2STATE

250-XEXCH50

250 OK

Portal : : MAIL FROM:<abdulbasit.gulsen@bimsa.com.tr>

<b>Smtp Server :</b> :454 5.7.3 Client was not authenticated.

Event I fill username and password fields in e-mail channel it doesn't authenticate on smtp server.

Anybody has tried smtp authentication before ?

Thanks in advance

Abdul.

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jan 17, 2008 at 09:19 AM

    Hello,

    did you try to give it your Mailing user and password instead of "portal"?

    regards

    Guido

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