I am trying to configure KM notifications. Our smtp server needs an authentication and I have configured e-mail service as follows :
Enable session debug info No
Parse personalized addresses: No
Send partial: Yes
Server: (IP address of exchange server)
User and password are defined on exchange server.
When Portal tries to send mail it doesn't authenticate to the exchange server then it gets "client was not authenticated" message. Here is the communication between portal and smtp server :
<b>Portal :</b> EHLO HMSAPPRT
<b>Smtp Server :</b>
250-xxx.exchangeserver.com Hello [10.0.0.47]
250-X-EXPS GSSAPI NTLM LOGIN
250-AUTH GSSAPI NTLM LOGIN
Portal : : MAIL FROM:<email@example.com>
<b>Smtp Server :</b> :454 5.7.3 Client was not authenticated.
Event I fill username and password fields in e-mail channel it doesn't authenticate on smtp server.
Anybody has tried smtp authentication before ?
Thanks in advance