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In SAP S4Hana, Customer master Contact person details like Email are greyed out in Relationship

May 12, 2017 at 01:34 PM

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Former Member

Hello,

Please help me know how I can make SAP S/4 Hana Customer master related Contact person details editable. At present, all fields are greyed out so unable to maintain any fields like Email IDs etc & neither these flow thru even if maintained in General data of Customer master thru T-code: BP.

Thanks,

Saurabh

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2 Answers

Kavita S. May 15, 2017 at 07:13 AM
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Hello

Can you chcek whether you have activated activate the Assignment of Contact Person?

Check in the path below-

IMGPATH-> Cross-Application Components-> Master Data Synchronization-> Customer/Vendor Integration->Business Partner settings--> Settings for Customer Integration->Field Assignment for Customer Integration ->Assign Attributes ->Activate Assignment of Contact Persons

Thanks.

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Former Member

Hi Kavita,

I checked in S4Hana 1610 system and it is already activated the assignment of Contact person in the system. In standard Business partner t-code: BP under Relationship for Contact person, system not allowing me to change any fields as it gives display mode.

Thanks,

Saurabh

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Hi Saurabh ,

Can you try this -

Create a contact person in BP in 'Person' with BP Role as 'Contact Person'.

Then assigned it under relationships head as a 'Has a Contact Person' to an organisation maintained in BP.

I actually do not have S4 system, but I think this should work

Does this work?

Thanks.

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Former Member

Hi Kavita,

I had tried this earlier but still Contact person under Relationship not working. All the fields are non editable i.e. in display mode only.

Thanks,

Saurabh

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Former Member May 26, 2017 at 09:28 AM
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Hello,

Please help me know how to resolve the issue.

Thanks,

Saurabh

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