Skip to Content
avatar image
Former Member

BI Support tool is not opening at all

I have installed BI Support tool successfully and after successful installation it started automatically without any issue.

I have closed it and tried to re-launch;however this time nothing has happened and tool is not opening since then.

Please advice.

How to capture its logs?

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • May 12, 2017 at 05:17 PM

    On which file are you clicking to stat it ?

    Add comment
    10|10000 characters needed characters exceeded

  • May 23, 2017 at 06:55 PM

    Are you still facing an issue? If you check in your task manager do you see a BISupportTool.exe process in memory? Please let us know if you require further help.

    Thanks
    Toby

    Add comment
    10|10000 characters needed characters exceeded