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May 11, 2017 at 07:30 PM

Refresh Problem for Lumira Documents on SAP BI 4.1 for UNX Universes

547 Views Last edit May 11, 2017 at 07:32 PM 3 rev

We have Lumira documents on SAP BI 4.1 SP07. We are able to view Lumira documents with BI Launch Pad. Once we manually refresh the document it's frozen, nothing happens. And once we schedule/run the documents they fail. If we check Lumira add on 1.31 logs on server. Only error - multiple times- "ORBacus:ThreadPerRequest:Dispatcher| ||||||||||||||||||||com.crystaldecisions.enterprise.ocaframework.TenantClientRequestInterceptor||setCategoryFromServiceContext: couldn't find service context"

By the way I am able to refresh same document from Lumira Desktop for same UNX universe.

Do youhave any idea what this error about? Thank you for any info in advance.