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Assignment Block ( Overview Page) - Performance problem

Hello All

We have a performance issues as users needs the "items" assignment block in the overview page always to come up expanded. If there are many items then the performance lags as all the data is rendered to the UI elements.

Even if we make a change to a field in some other assignment block in the overview page, the "Wait" indicator keeps rolling for a long time before the change is reflected reason being we think all the items are getting rendered again to UI.

Note: This problem does not occur if we use the "'lazy" mode of the assignment block or if we personalize to list only 10 items in a page. But the requirement is to display all the items at all times whenever the page is loaded.

How can stop the auto refresh of the "items" assignment block. Any ideas or suggestions?

Thanks

Rajendran

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1 Answer

  • Sep 30, 2017 at 05:00 AM

    Hi Rajendran,

    How many items do you have and want to display? If you have a large number of items, the performance will go bad.

    Please also ensure that your user does not use parameter CRM_TAJAX_DH_MODE = OFF in SU01 or su3. And you may try following
    KBA to improve performance by using item list mode.

    2149971 - Improve the performance by Item List Mode when you have many items in your sales order

    Best Regards,

    Bruce

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