on 05-11-2017 11:22 AM
Hi All, I am working on a report to display the percentage of tickets resolved by agent. Formula looks like Agent %= Number of tickets resolved by agent/ total tickets * 100. I am trying to write a calculated key figure but unable to replicate scenario. Can anyone kindly help me in addressing to replicate the formula. Kindly share if you have any docs on using formulas and custom key figures.
Hi Rachappa ..
Unfortunately no
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi rama krishna
Did you got any solution for the above requirement? , we also have similar requirement.
Regards
Rachappa
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
8 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.