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Work Orders are getting 2 time confirmation records in backend

Hi experts,

We are using SMP 3.0 SP12 and deployed SAP Work Manager 6.2

We are facing following issue.

Work orders are getting 2 time confirmation records in back-end.

From Ipad once work order is completed the key user will add the time(Time he as spend to complete WO) and do sync but in back end for the work order two time cofirmation records are created. one record with correct time what key user as entered and the other record with zero time.

can anyone please help me to resove this issue.

thanks

Madhukar G

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1 Answer

  • May 16, 2017 at 06:18 AM

    Hi Madhukar,

    Have you enabled both time sheet and cats to update confirmation in the backend.

    Regards,

    Sravanthi.

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