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Unable to login to Silver light login screen

May 11, 2017 at 07:51 AM

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Hi,

Got Sap C4C test Tenant when I click the URL it shows the password change screen and download the silver light then its just white screen.

please help.

regards,

Chandra.

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2 Answers

Saurabh Kabra
May 11, 2017 at 11:44 AM
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Hi,

Please use Internet Explorer to open the Silverlight version. Chrome does not support it.

Thanks

Saurabh

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Preethi Bukke
May 15, 2017 at 04:37 AM
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Hi Arun,

Is this is the URL that you are choosing(replace X with the numbers in url):

https://myXXXXXX.crm.ondemand.com/sap/public/ap/ui/repository/SAP_BYD_UI/Runtime/StartPage.html?app.component=/SAP_BYD_UI_CT/Main/root.uiccwoc

Also, as mentioned above, SL will not work in chrome.

Regards

Preethi

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