I use the ECL viewer to look at scanned invoices (TIF images). Often when I try to open a file I get the error message:
<b>Error when opening document with ECL control: INVALID_FILE_FORMAT</b>
Message no. SDV004
Some images do open correctly and these are the same type of TIF images as the ones that do not open.
Some images are not recognized by ECL and SAP Gui sends them on to Windows and I get a dialog to download the file to disc or open it with a Windows application.
Does someone know what the problem could be?