CRM XI Integration

[Former Member]

Hi All,

I want to integrate CRM 5.0 with PI 7.0. The beckend system is Non-SAP.

I want to create one process of Product Master.

This is a 2 way process i.e. we hav to create products in CRM from XI & we hav to send Products out from CRM to XI.

Now with XI we can not use Bdocs. Options are go for proxies or IDOC but for IDOC CRM doesnt provide standard interfaces. (for products i cudnt find )

For proxies we will require to write some code.

In case of proxies we hav to identify the changed products in CRM (newly created, changed or deleted) so that we can send delta info to XI.

How to identify delta products (Newly created , changed or deleted)..?? (like we use change pointers of ALE in case of R/3)

[MichalKrawczyk · Accepted solution]

hi,

>>>>CRM doesnt provide standard interfaces. (for products i cudnt find )

of course it does

use IDOC CRMXIF_PRODUCT_MATERIAL_SAVE...

Regards,

michal

[Former Member · Accepted solution]

Thanks Michal,

But this Idoc (msg type) doesnt contain any change fields in BD52, so how IDOC will be generated as system will not make any entry for changed object is changed table (BDCPV)

Regards

Sushil

[Former Member]

Hi,

Use transaction SWETYPV and add a entry for the business object relating to Product with a custom function module - I think the events you need are for CREATE/CHANGED/DELETED.

In the custom function module you can call the proxy to submit the data to XI.

We do this same scenario for BP data.

Kind regards

Colin.

[Former Member]

Thanks Colin,

I also checked ur thread on CRM forum.

Can u plz send me some doc or tell me steps in more details..?

Thanks in advance..

Regards

Sushil