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CR 2016 ERROR

May 10, 2017 at 03:59 PM

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Hi Jillian, I purchased 2016 and it did not work with my ERP system. My vendor said I needed 2013. I have purchased 2013, uninstalled 2016 and installed 2013. Rebooted several times. But I am still getting the same error message. Are there crumbs left when uninstalling 2016 that need to be manually removed?


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1 Answer

Vitaly Izmaylov
May 10, 2017 at 05:44 PM
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We are not aware of any reason why CR 2013 should be used instead of CR 2016. Both versions are using the same SAP Integration Kit and there are no major differences between CR 2013 and cR 2016.

I am not sure what is not working and if there is an error, but one of the requirements for Crystal Reports connectivity to SAP datasources is properly loaded SAP Integration Kit transports. See :

https://apps.support.sap.com/sap/support/knowledge/public/en/1615056

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