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SAP GRC10.1 - Mitigated users not found after ARM mitigation

In our MSMP setup, we only have ARM set up. After running the Risk Analysis, there are some unmitigated risk. So the security applied the mitigation control ID in the ARM via the button 'Mitigate Risk' button. After applying it, the ARM is submitted and roles are applied to the user.

However when we look for the user in the Mitigated Users link, we cannot find the user.

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