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Former Member

anyone can help ??

i am also facing same problem

can anyone tell me how to update sap gui from 7.10 to 7.30

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4 Answers

  • May 10, 2017 at 02:30 PM

    First: Use a meaningful subject line for the discussion.

    Second: Although your GUI version is old and out of support the problem here is that the instance with the SID ECC is not running. You need to check the logs in the "work" directory to understand why it failed to start. Updating the GUI alone won't let you connect to the instance. You need to get the system online.

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    • The database needs to be started first. The instance fails to start because the database is not online. Open a command prompt and connect to SQL.

      cmd > sqlplus "/as sysdba"

      cmd > startup

      If the database starts without any issues then start SAP using MMC.

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    Former Member
    May 19, 2017 at 08:46 AM

    Dear Rav,

    please attach dev_disp and dev_w0 file from /usr/sap/<SID>/DVEBMGS<Instance Number>/work.

    Cheers,
    Andreas

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  • May 22, 2017 at 09:08 AM

    Hi Rav,

    Provided screenshot shows error:
    "connection to partner 'gcecc62:sapdp00' broken:
    10054 - WSAECONNRESET: Connection reset by peer"

    It means that GUI is unable to reach Dispatcher running on gcecc62, instance number 00. You also shown SAPMMC screenshot, where we can see that disp+work.EXE is in grey status -Stopped-. This seems to be causing this problem.

    To find the reason, we need to analyze Dispatcher trace file (dev_disp), that can be found under work folder, as mentioned by my colleague

    (/usr/sap/ECC/<Instance>_00/work).

    Regards,
    Raquel

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    • Hi,

      Thanks for the traces!

      Dispatcher trace file shows all work processes dying, that's the reason for the Dispatcher to die:
      Fri Jun 02 22:43:03 2017
      *** ERROR => W0 (pid 3012) died [dpxxdisp.c 14241]
      *** ERROR => W1 (pid 3020) died [dpxxdisp.c 14241]
      *** ERROR => W3 (pid 3044) died [dpxxdisp.c 14241]
      *** ERROR => W5 (pid 3060) died [dpxxdisp.c 14241]
      *** ERROR => W7 (pid 3076) died [dpxxdisp.c 14241]
      [...........]
      *** ERROR => W8 (pid 3084) died [dpxxdisp.c 14241]
      *** ERROR => W9 (pid 3092) died [dpxxdisp.c 14241]
      my types changed after wp death/restart 0x88 --> 0x80
      *** DP_FATAL_ERROR => DpWPCheck: no more work processes
      *** DISPATCHER EMERGENCY SHUTDOWN ***

      On dev_w0, we find the reason why work process 0 died:

      C Fri Jun 02 22:42:42 2017
      C *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033 [dboci.c 4391]
      C Detaching from DB Server (con_hdl=0,svchp=08FBC6A8,srvhp=08FCDF74)
      C *** ERROR => CONNECT failed with sql error '1033' [dbsloci.c 10933]

      C Try to connect with default password
      C Connecting as SAPSR3/<pwd>@ECC on connection 0 (nls_hdl 0) ... (dbsl 700 110706)
      C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch
      C 0 UTF8 1 08FB7938 08FBCED4 08FBC75C
      C Attaching to DB Server ECC (con_hdl=0,svchp=08FBC6A8,svrhp=08FCDF74)

      [...........]

      C Fri Jun 02 22:42:56 2017
      C *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033 [dboci.c 4391]
      C Detaching from DB Server (con_hdl=0,svchp=08FBC6A8,srvhp=08FCDF74)
      C *** ERROR => CONNECT failed with sql error '1033' [dbsloci.c 10933]
      B ***LOG BV3=> severe db error 1033 ; work process is stopped [dbsh#2 @ 1199] [dbsh 1199 ]
      B ***LOG BY2=> sql error 1033 performing CON [dblink#3 @ 431] [dblink 0431 ]
      B ***LOG BY0=> ORA-01033: ORACLE initialization or shutdown in progress [dblink#3 @ 431] [dblink 0431 ]

      M ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c 1411]
      M in_ThErrHandle: 1
      M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 10156]


      The error ORA-01033 is returned if the specified database is in the NOMOUNT or mount status or if it is being started or stopped.
      You may find more information on Note: 655240 - Composite SAP note: ORA-01033

      Regards,
      Raquel

  • Jun 04, 2017 at 01:36 PM

    Hello Rav,

    The dev_disp trace shows that the system is going down because the work processes are unable to start.

    The dev_w0 trace shows that the work processes cannot connect to the database:

    C Fri Jun 02 22:42:38 2017
    C  Client NLS settings: AMERICAN_AMERICA.UTF8
    C  Logon as OPS$-user to get SAPSR3's password
    C  Connecting as /@ECC on connection 0 (nls_hdl 0) ... (dbsl 700 110706)
    C  Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch
    C    0 UTF8                                                      1   08FB7938   08FBCED4   08FBC75C
    C  Attaching to DB Server ECC (con_hdl=0,svchp=08FBC6A8,svrhp=08FCDF74)
    C  
    C Fri Jun 02 22:42:41 2017
    C  Starting user session (con_hdl=0,svchp=08FBC6A8,srvhp=08FCDF74,usrhp=08FE2CC8)
    C  
    C Fri Jun 02 22:42:42 2017
    C  *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033
     [dboci.c      4391]
    C  Detaching from DB Server (con_hdl=0,svchp=08FBC6A8,srvhp=08FCDF74)
    C  *** ERROR => CONNECT failed with sql error '1033'
     [dbsloci.c    10933]
    C  Try to connect with default password
    C  Connecting as SAPSR3/<pwd>@ECC on connection 0 (nls_hdl 0) ... (dbsl 700 110706)
    C  Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch
    C    0 UTF8                                                      1   08FB7938   08FBCED4   08FBC75C
    C  Attaching to DB Server ECC (con_hdl=0,svchp=08FBC6A8,svrhp=08FCDF74)
    C  
    C Fri Jun 02 22:42:54 2017
    C  Starting user session (con_hdl=0,svchp=08FBC6A8,srvhp=08FCDF74,usrhp=08FE2CC8)
    C  
    C Fri Jun 02 22:42:56 2017
    C  *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033
     [dboci.c      4391]
    C  Detaching from DB Server (con_hdl=0,svchp=08FBC6A8,srvhp=08FCDF74)
    C  *** ERROR => CONNECT failed with sql error '1033'
     [dbsloci.c    10933]
    B  ***LOG BV3=> severe db error 1033      ; work process is stopped [dbsh#2 @ 1199] [dbsh    1199 ]
    B  ***LOG BY2=> sql error 1033   performing CON [dblink#3 @ 431] [dblink  0431 ]
    B  ***LOG BY0=> ORA-01033: ORACLE initialization or shutdown in progress [dblink#3 @ 431] [dblink  0431 ]
    M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1411]
    M  in_ThErrHandle: 1
    M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10156]
    

    You need to involve your Oracle team. You can also edit the tags of this thread and add Oracle tags to get help form the community.

    Regards,

    IsaĆ­as

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