Error in creating support message

Hi Guys,

I'm facing error in satalite system while creating a support message with an Attachement. The error message are:

1. Because of error 513, no message was created in Support Desk System

2. No CRM message exists for Basis message 5BCEF07D6763AA44B95932ACC778B....

FYI, the above message returned by system in different time.

Please place your comment for the above.

Thanks in advance.