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Rebate discount displaying 0 value in the invoice

May 09, 2017 at 11:00 AM

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Dear Experts,

I'm having a strange issue in the production system. The rebate amount is displaying 0 value for the invoice, however while checking on the "Analysis" tab it is saying the condition record is identified and the campaign dates everything was identified however, the discount is not applied. Any thoughts ?

One more thing I noticed, On checking the "Access sequence" the column "Exclusion Indicator" is not display for Rebate access sequence. Kindly suggest.

Thanks,

AR

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