Crdit memo an Credit memo Request

[Former Member]

Hi,

I have a query about Credit memo and Credit memo request:

Can we create Credit memo directly w/o creating Credit memo request?

If yes, what the "Reference" number we have to put in reference field on Credit memo crating transaction screen(FB75).

The reason is, I created Credit memo request and then Credit memo, then it is working fine.

But when I creating Credit memo directly without creating Credit memo request, then it ask me the "Reference Number" to enter in the reference field.

pl. guide me.

Thanks,

Roopan.

[Former Member]

As per standard process, Credit memo request is required for credit memo.

Credit memo request may be with reference / without reference to preceeding document.

Regards,

Rajesh Banka

[Former Member]

Hi,

They are two different things. If you create a credit memo request and then issue the credit memo - the whole process is done within your company.

However, the purpose of FB75 is to acknowledge the credit memo issued by the customer to us. In this case, the Reference field is used to capture the Document number received from the customer. Just have a look at the Title bar - "Enter Customer credit memo" and also, with this understanding, read the F1 help for the reference field. It will clear your doubt.

Hope, this helps!

Thanks,

S Siva

[Former Member]

Hi Roopan,

You can create a cerdit memo w.r.t to the invoice in VF01 without creating a credit memo request.

For this you need to maintain a copy control settings in SD from biling to billing in t-code VTFF.Once these settings are done then you can give the reference of your invoice in Credit memo.

This would solve your purpose.I am not aware of the settings for FB75.

Reward points if it helps you.

Regards

Karan