on 05-09-2017 5:39 AM
Dear experts,
Please find the attached screenshot. Invoice document posted with header amount is zero & we are trying to cancel the invoice but system not allowing to cancel the invoice.
Our question is how system allows to post invoice with header amount is zero & how to cancel this invoice.
Thanks & regards
Sampath kumar
"but system not allowing to cancel the invoice" - this does not tell much, usually the system communicates with the use using messages , what message do you get?
It is just a standard functionality that invoices can be posted with zero amount. Why did you not ask your user how and why he had done it?
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I asked you what message you get when you try to cancel the invoice?
You are not willing to share the solution with the community? Future readers appreciate content that is helpful, questions with an answer "solved" without telling how is just bothering content when someone executes a search.
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