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Survey of more than 100 questions C4C

arendon1_
Discoverer
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Hello Experts


Can you help us with the following question, please? , we have a satisfaction survey of more than 100 questions, and we need to know if we can save a first version of the survey by the client before being sent to SAP C4C


Thank you very much.

Regards.

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Answers (1)

Answers (1)

mjveerhuis1
Active Contributor
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Hi,

Surveys can be saved in a version. When you want to update the survey you make a new version. Working with versions need to be activated by a scoping question in Activity Management! Creating a new version automatically updates the status of the previous version.

For large surveys I first define some questions and add them in the Question Bank for later use. Especially questions with the same answers I set up first in the Question Bank, as I can create other questions based on them without having to retype all the same answers again.

After I defined the questions I compose my survey immediately in the right order.

Kr.

MJ