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soap receiver channel ping error

May 08, 2017 at 04:58 PM

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Hi,

While trying to the call url of service getting below exception where i configured the ssl certificate of server in NWA.

Returning to application. Exception: com.sap.engine.interfaces.messaging.api.exception.MessagingException: java.io.IOException: Failed to get the input stream from socket: java.net.SocketTimeoutException: Read timed out (local port sourceport to address sourceIP (domain name), remote destinationport to address destinationip (domain name

When i pinging communication channel successfull opened the connection from 4 server node out of 6 nodes did telnet from the IPs where it is fine also ips has whitelisted at client end also if i test in soap their service is working fine i can see result.

Regards

Pavan

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3 Answers

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Former Member May 09, 2017 at 11:43 AM
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Hi Pavan,

Looks like 2 node of your PI server is down somehow.Just to be sure, ping some other channels as well. If you see error in this 2 nodes there as well then inform your basis regarding that.

Now socket connection error can have multiple reasons -

1) Target system might need to white list your PI server IP to allow data into their system.

2) Check firewall rule.

3) Use XPI Inspector to validate certificate issues.

Thanks,
Apu

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Muniyappan Marasamy May 12, 2017 at 12:39 PM
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stop the channel and start. then check again.

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Hari Joshyam May 23, 2017 at 09:41 AM
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Hello,

The issue is more relavant on the specific java cluster. Reach to your admin to verify if the services are up on this server. Either try to supress this entire cluster or resolve the cluster issue with admin.

You will end up with errors on messages that hit on this server node. and block the messages. Try to restart this cluster node and verify.

Cheers

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