Credit management

[Former Member]

Hello,

I was working with Credit management, and I was stuck on an issue. I have defined the credit limits for the customer and have been carrying out the sales document process. I landed in a situation where if I have the system to generate a message, then the credit check works fine, but if I use Credit Management which is the automatic credit check which I have defined, it does not do the credit check, and I am not able to solve that issue. Please help me out

[Former Member · Accepted solution]

With ref to automatic credit check,

Make sure that you have assigned Risk Category in Fd32.

Make sure that you have maintained OVA8 settings for this risk category

Some general pre-requisites would be:

Define and assign credit control area to Comp Code and Sales Area

Assign Credit control area in Payer Master --> Billing Tab (VD01)

Make sure that the item category under usage is activated for Credit(VOV7)

Also make sure that a subtotal value A is assigned against net value in v/08 for your pricing procedure.

Regards,

Tilak Mokirala

Reward points if useful.

[Former Member · Accepted solution]

Also, there is something else that I find now.. may be it helps you resolve this issue:

1. In one of the other systems, if I try to use the automatic procedure it works fine for the Quotation, but not for the Sales Order. But in another system, the automatic procedure doesnot work at all either for quotation or sales order, so is there any thing related to the document type ??? if so, where and how can I change it ??? Please let me know

2. Also, in the fd32 screen, the values are not updated for the quotation, but if i create a sales order then the values are affected, so my understanding is that this is also related to the document type, but do we have to do any config in order to get the quotation updated in fd32 as well ? if so, where and how should I do that.. please help me resolve this issue.

Thanks

[Former Member · Accepted solution]

Hi Raj,

The credit management settings which you do in your document types(VOV8) are the fields "credit group" and "check credit limit".

You will find boyh of these fields in VOV8 under general control.Cedit group for sales order is generally 01 and it is 00 for a quaotation.In check credit limit,your choice should be "D" which means automatic crdit control.

Don't forget to maintain a combination of credit group (you put in your document type), credit control area (you assign this to either sales org or company code) and risk category (you put this in FD32 for your customer) in OVA8.

For your combination you have to decide which automatic check you want static or dynamic.There are various options out there.

Reward points if this helps.

Regards

Karan

[Former Member · Accepted solution]

Hi,

I was trying out those options, but there are a few questions for which I am a little confused:

1. Is there any relation between the values in the fd32 screen being updated and the automatic control screen that I set ??? (like, if my automatic control area has a max. document value diff than the one specified in fd32, then what will happen ? )

2. Will the values in the fd32 screen be updated only for the sales orders or for quotation as well ??? (because in my case .. the values in the fd32 screen are updated only for Sales Orders and that too only if they are complete, but the values are not affected by the quotation value)

Please help me resolve these issues.

Thanks

[Former Member · Accepted solution]

Hi Raj,

OVA8 is for a document,where you can set that the credit check would be done for every sales order or Quotation if the max document value increases than the one set.

FD32 is for setting the credit limit for that particular customer.Lets say that the credit for customer in FD32 is 100000 rs and after creating lets say 10 orders ,customer's credit limit has reached then the system will throw the error message or block the order as per the settings done in OVA8.

FD32 will update value from sales in status tab anad value for credit exposure should also get updated in the overview tab of FD32.

Check at quotation level would be done for maximum document value not for sales value.

Reward points if this helps.

Regards

Karan

Message was edited by:

Karan Bhatia

[Former Member · Accepted solution]

Hi karan

So, say suppose in OVA8 we define a max. document value of Rs. 50,000 and in FD 32, we define a limit of Rs. 10,000. So if I already have a sales order worth 10,000 then I should not be able to create a new sales order (even tho my document value is available) right ?

And, talking about the quotation level, yes it is showing me a warning message if the max. document value is exceeded, however it is not been updated in FD 32 ? So, I understand that the quotation value has no effect on FD 32, but the sales order is the only thing which has an effect on FD 32. Please let me know if I am right. Another question was, are there any other sales documents that affect the FD 32 screen ?

Please let me know.

Thanks again !!

[Former Member · Accepted solution]

Hi Raj,

If for a particular customer,you have created a sales order of 10000 and the creedit limit for that particular customer is 10000,it doesn't mean that you won't be able to create a new document.

Credit limit comes into picture when you have delivered goods to you customer and also have created a billing document but haven't received you payments and in the meantime you have created a new order to billing cycle for that customer.

Sales means the value of invoice for a particular customer.

Its not the sales order which will update in FD32,it will be the sales value (whole sales to billing cycle).

I hope this answers your questions.

You can ask more queries if you want but also reply back if the concept is clear

Regards

Karan

[Former Member · Accepted solution]

Dear Raj,

There is something called update group (which has to be defined in credit control area definition and automatic credit check settings ova8).

For example if we take update group 00012, it says that open order values have to be increased once an order is created i.e.. s066-oeikw value goes up. This you can view in fd33 --> STATUS page > menupath: Extras>sales value.

Once a delivery is created, open order value(so66-OEIKW) would decrease and equally open delivery value would increase i.e. so67-olikw would go up.

once the billing is done without releasing to accounting, open bill value(So67-afakw) would go up and open delivery value will come down.

Once release to accounting is made, open bill value decreases and accounts recievables would increase. Finally this A/R would be emptied, if incoming payment from customer is posted using F-28.

Regards,

Tilak Mokirala

[Former Member · Accepted solution]

Hi Tilak,

I did look into the update group, and I have the value of 12 for it. But my question was, if suppose I create a quotation, (of value 2000, suppose), then is this value deducted from the Credit Limit alloted to the customer or not ? Please let me know.

Thanks

[Former Member · Accepted solution]

I have never encountered this and also according to the standard process, quotation document is not relevant for credit. However, i strongly believe that the open quotation value should be deducted from the set credit limit.This is my guess according to concept. You can try it out ur self.

--> set value D and credit group 01 for you quotation doc type(QT say)

--> maintain OVa8 for credit group 01. you might have already did this.

--> now create a quotation and check in fd33 or else after creating check in MCSI whether the update has been reflected for S066 information structure or not.

Try it out and let me know the results.

Regards,

Tilak Mokirala

[Former Member · Accepted solution]

hi Tilak,

could u tell me what MCSI is ?

[Former Member · Accepted solution]

Hi Raj,

Credit is decided on the basis of total sales,its not about sales order or quotation.

Unless we deliver good to the customer ,we can't decide the credit.

Opensales order and deliveries would be considered for static check only in t-code OVA8.

Reward points if it helps.

Regards

Karan

Message was edited by:

Karan Bhatia

[Former Member · Accepted solution]

Hi Karan,

Thanks for the information, but I have a question, in my case, I have just created the sales order but I have not delivered it; and same is the case with the quotation, but when I create a sales order, then the value of the sales order is deducted from the credit limit, but if I create a quotation, then that value is not deducted, why is that ? (because as u said there is nothing related to delivery, ryt ?)

Please let me know.

Thanks

[Former Member · Accepted solution]

Hi Raj,

In your case it would only be for open orders because there is no field for open quotations in OVA8.

Open quotations are those whose orders have not been created and open orders are those whode deliveried have not been created.

Does this solve your problem?

Reward points if it helps.

Regards

Karan

Message was edited by:

Karan Bhatia

[Former Member · Accepted solution]

Well Karan,

if you say that open quotations are those for which the orders are not created, then what if the quotation is completed and saved, yet it would not result in any sales value .. am I right ? it is just the sales order which are completed and saved which result in the sales value . which in turn affects the credit exposure of the customer... am I right ? Please let me know.

Thanks

[Former Member · Accepted solution]

Hi,

Quotation is not considered in Credit Check is perfectly right as per business requirement because you create quotation just to quote prices and other terms....it is not confirmation of the order.

Once you recieve the Purchase Order from Customer after negotiation then order is confirmed and you create Sales Order.

But if u still want quotation to be part of credit check then you can try out Check Credit Limit and Credit Group fields in VOV8 for Quotation.

Please reward points if it is useful.

Regards,

Sameer

[Former Member · Accepted solution]

Hi Raj,

Yes you are right.Quotations are not considered for sales value.

I hope it solves your problem.

If it has then you can reward points and can close the issue.

Regards

Karan

[Former Member · Accepted solution]

Hi Sameer & Karan,

Thanks for the information, it solved the major part of my problem, but my last question, I did try the procedure that you have described of changing the quotation in the VOV8 screen (the credit group and the check credit limit fields), but they still dont update in the sales value, so does it mean that according to the standard SAP delivered system, we cannot have the quotation to update the sales value ? If that is the case, then could I have my ABAPer write the relevant code for me ?

Please let me know.. Thanks again for the support !

Raj

[Former Member · Accepted solution]

Hi Raj,

Sales value start from the creation of sales order.It won't be possible to update the value with the quotation value.

I am not sure of any such user exit which would update the sales value(including quotation).

Reward points if the whole discussion has helped.

Regards

Karan

[Former Member · Accepted solution]

Alright, thanks a lot for the information you have provided !

It helped a lot

[Former Member]

" I landed in a situation where if I have the system to generate a message, then the credit check works fine, but if I use Credit Management which is the automatic credit check which I have defined, it does not do the credit check, "

Hi , above are the lines from ur thread, i dint understand wht u mean that u say generate message then credit chek works, but u use credit management which is automatic credit check doesnt work. will u be clear pls

[Former Member]

Hi Raj,

Check the link below:

http://sap-img.com/sap-sd/credit-management.htm

This link will give you step by step procedure for automatic credit limit check.

Reward points if it helps.

Regards

Karan

[Former Member]

Hi ppl,

Well, I have been doing the same procedure as specified in either of the above mentioned doc.s but I am stuck with 2 issues:

1. In case, I use the stand. system provided credit check like an error msg. or a warning it works absolutely fine, but when I use an automatic check through my defined credit management, it doesnt work ???

2. The fd32 screen doesnot update the credit exposure value, like if I use a percentage of the credit limit available, it is not been shown in the fd32 screen ???

Please help me resolve these 2 issues.

Thanks

[Former Member]

Helpful link for credit management:

http://help.sap.com/printdocu/core/Print46c/en/data/pdf/SDBFCM/SDBFCM.pdf

Reward points if helpful.

Regards,

Rajesh Banka