XI Communication Channels does not poll

[Former Member]

Hi All,

XI Communication Channels does not poll

Does anyone know how to troubleshoot this?

Actually they should pick the stuff from the SQL server, convert it to Idoc and send it to production BOX.

Shavali

[bhavesh_kantilal · Accepted solution]

Hi,

Is it a problem with the JDBC adapter?

If yes, make sure that the channel is active and that it has been started.

ALso , make sure that the sender JDBC adapter Select Query has some valid data and actually returns some rows!

Regards

Bhavesh

[Former Member · Accepted solution]

Hi Bhavesh,

Thanks for prompt reply!!!

Channel is active but how to find whether it has started or not.

Shavali

[bhavesh_kantilal · Accepted solution]

Shavali,

Go to RWB > Compontnet Monitoring> Adapter Engine --> Communication Channel Monitoring --> GIve your Comm Channel name and see if it is started!

Regards

Bhavesh

[Former Member]

Hi,

If Adapter Monitoring is Gray then check if you have given the Pipline URL properly. see to it that you have given 80<system number> as the port and not 5<system number>00.

Regards,

Sundar

[Former Member]

shavali,

go to component monitoring --> adapter monitoring and check whether communication channel is showing any error. Unless there is an error, it shouldnt be problem getting data from database. Make sure all communication channels are setup correctly.

--Archana