About crystal report load error

May 04, 2017 at 07:29 PM


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Previously we were using the basic version crystal report into windows application. few months ago we upgraded to the new "CRRuntime_32bit_13_0_17". So what happening the program works properly few hours when we get log into. But one point is coming where it is giving an below error. When we restart the application then it works properly.

SYSTEM ERROR : Error in the application.CrystalDecisions.Shared.CrystalReportsException:Load report failed. at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) at CrystalDecisions.CrystalReports.Engine.ReportClass.Load(String reportName, OpenReportMethod openMethod, Int16 parentJob) at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport() at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_FormatEngine() at CrystalDecisions.CrystalReports.Engine.ReportDocument.ExportToDisk(ExportFormatType formatType, String fileName)

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1 Answer

Best Answer
Don Williams
May 04, 2017 at 08:32 PM

Changed tag to CR for VS.

Make sure you are closing and disposing of the reports after each use.

And upgrade to SP 20, just released:


Are you exporting multiple times, also known as Report Bursting, or a single time?


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Hello Don,

Yes we are closing and deleting the file after each use.

Yes we are exporting it multiple times. It works sometimes and other times after exporting few files it gives above mentioned error.

Thank you for your help in advance.



All I can suggest is to use DebugDiag and other logging tools to find the cause.

Just be aware CR for VS will not support thousands of reports running in bursts. Never will and never has....


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