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Sales order IDOC ORDRSP not generatin segment E1EDP20

May 04, 2017 at 01:59 PM


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We are creating PO-1 and triggering an IDOC of message type ORDERS.

This in turn creates the Sales order as well as trigger the PR and PR is automatically converted to PO-2.

As sales order generated we trigger outbound IDOC message type ORDRSP which in turn send an acknowledgement to PO-1. Issue is when outbound IDOC message type ORDRSP is created it does not contains segment E1EDP20 which actually carried confirmation QTY. Due to which acknowledgement in PO gets fail as zero qty is generated in inbound idoc type.

Please let me know how we can resolve this issue. System is HANA 1610 FP01

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1 Answer

Jelena Perfiljeva
May 04, 2017 at 06:08 PM

If the segment is not generated when there is quantity <> 0 then open an incident with SAP Support.

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I found the issue but its very strange. In Item category I check Automatic Batch determination.

Due to this check when sales orders are generated it does not trigger E1EDP20 IDOC segment. I uncheck and tested now its creating IDOC segment





As I said, this is really a question for the SAP Support. Not sure this can be answered on SCN without access to your system or intimate knowledge of the IDoc design. Search SAP notes with E1EDP20 keyword and, if none found applicable, open an incident with SAP. Maybe it's "the design", but at least you'll get some explanation.