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Former Member
Jan 11, 2007 at 02:57 PM

View Product Configuration from R3 in CRM

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Hi All,

I have a CRM 5.0 and ERP ECC 6 scenario with configurable products being created in R/3. The configuration goes to CRM by building a Knowlegde base and creating a Runtime Version. When I try to see the product configuration in CRM, it shows me the line in the product correct and when I try to simulate the html page shows me the following error:

Internal error : 500- Exception while getting the JCO.Function for function 'SPC_GET_DOCUMENT_INFO'. Message: Cannot connect to backend system. com.sap.isa.core.eai.BackendException: user missing. parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null' <br/>Properties: {lang=*}<br/>Client not connected

I probably need some further customizing but I dont know where I'm supposed to configure this...

Can you guys give me a help?

Thanks and Best Regards,

Carina Maeiro