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How to determine output channel for sales order in SAP C4C?

Hello expert,

in C4C I have requirement to print sales order document instead of send it by email. how to determine output selection for sales order document?

In C4C we just be able to determine the output channel for sales quote in output channel selection under administrator work center. Why is it unable for sales order ( the output for sales order provided by C4C is just email)

May be someone can give me a solution for this issue.

Thank you,

Regards,

Rindang

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1 Answer

  • Best Answer
    May 03, 2017 at 11:37 AM

    Hi

    I think only E-mail is supported for sales Orders.Check the below case document

    "2236948 - Output Channel Selection Rule - Sales Order C4C Not Avaliable to Edit"

    Regards,

    Logan

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