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important tables

What are all important tables in CRM?also I would like to know what is activity in CRM.

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    author's profile photo Former Member
    Former Member
    Posted on Jan 10, 2007 at 06:49 AM

    Hi,

    Activities are explained in CR010 & CR300. It is a transaction type used to record sales activities e.g. telephone call, email or customer visit or a follow up call, request to fill up a questionnaire or request to set the status to complete etc. in customer/partner engagement lifecycle. This has mainly information like: Activity type partner, texts & dates. However it is an order document like opportunity, sales order etc. & extra information can be added by including customer set types like we do in opportunity, quotation, sales order, conttract etc.

    Activities are a central part of SAP CRM & used across application e.g. Interaction Center, Sales, Marketing etc.

    I hope this should be sufficient & helpful.

    If you need to understand more about basic concept of Activities please see the dropdown list for Activity types..this will give you a good idea as to what are the kinds of business transactions which can be activities.

    CRM Tables : Refer the link below

    crm-knowledge-for-a-technical-person

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 10, 2007 at 06:57 AM

    Hi Raju,

    Please refer the following links for your information.

    Tables:

    http://help.sap.com/saphelp_crm50/helpdata/en/69/c2510e4ba111d189750000e8322d00/frameset.htm

    Activity Management:

    http://help.sap.com/saphelp_crm40/helpdata/en/27/6d552724faba46bdad8f797d5dfb01/frameset.htm

    Please reward points if it helps.

    Best Regards,

    Johnny.

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