Hi Sue ,
For this you need to add <u><b>Customer as a Location Charactristic</b></u> and the Material as product Charactristic (I think which you have taken).
In the Selection Shuffler you can select all these charactristics. With the required Key figure(Input Enabled) for adding Customer Forecast in the Planning Table you can load the selection and for this specifc charactristic of Customer and Product, you can input the values of Forecast in the Key Figure.
Hope this helps you ...
Regds ,Digs....
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