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Unable to Access Menu in SFP Layout tab

Hi,

Could someone please help me? In transaction SFP, under the Layout tab, I'm unable to access the Menu (Edit, View, Insert, Layout, Tools, Palletes, Help). Is there any setting which I've missed out?

Just in case this information is important, my machine is installed with Adobe Reader 7.0.8 and Adobe Lifecycle Designer 7.0.

Also, if the users that will be using ESS/MSS can only have Adobe Reader 6.0 on their machines, I understand that there would be problems trying to display the PCR within the portal. Is there any fix to this?

Appreciate your help and thanking you in advance.

Regards,

Adeline.

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1 Answer

  • Best Answer
    Posted on Jan 10, 2007 at 08:18 AM

    Hi Adeline,

    1) Can you see the Menu? Or is everything greyed out?

    2) Adobe Reader 7.0.8 is suggested to use for the end users. We had a lot of problems with older releases. Please note that in case of Netweaver 2004 you cannot use Reader 8 or higher yet. Adobe and SAP are working on this issue. (The ACF - Active Component Framework) cannot install properly with Reader 8.

    So the only fix is using Reader 7.0.8. - The problem is client side related, not ADS or PCR related.

    Cheers,

    Noë

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