Error during Knowledge Management startup in EP7

[Former Member]

Hi All,

Can some one help on the above error. Cannot access the KM Content from the portal after upgrading to Support Pack stack 10. Actually we had applied the same in rest of the environments without any issues. Kindly assist.

Regards

Sachin.

[Former Member · Accepted solution]

Hi

there are some errors in the update in the database for the kmc part

You have to perform some manual operations directly in the database

Unfortunately I do not remember the note number

KASAA

[Former Member]

Hi KASAA,

You may take note of this note number for KM issues. The note is 978042.

Regards

sachin.

[Former Member]

Hi Kaasa,

Thanks for your reply. I could not fix the problem. I have restored the data from the backup. KM content is working fine now.

Regards

Sachin.