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Former Member

How to Transaction Launch ECC tcodes VA01, VA02 (NWBC for Desktop view) on SAP CRM WebUI

Hi Experts,

We have a requirement to transaction launch Sales Specific Tcodes like VA01, VA02 from SAP CRM web UI. However in the ECC system end users are using NWBC (desktop version), rather than GUI.

In order to provide them the same look and feel and user experience as they have in ECC, we decided to go by launching NWBC based transactions via CRM web UI (Interaction center role).

In the documentation for transaction launcher, we have ways to launch URLs or GUI based transactions, but nothing specific for launching NWBC based transactions.

We also looked at the option of launching URL for HTTP based NWBC client, but there are specific requirements to launch only NWBC desktop version from CRM web UI.

Please suggest some approach to solve this.

Thanks

Vikas

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1 Answer

  • Jun 08, 2017 at 01:32 PM

    As long as your NWBC link is iFrame compatible,we can try with URL based transaction launcher.

    You can test your link via https://archive.sap.com/documents/docs/DOC-50091

    If it works in iFrame, then please check the link below.

    https://blogs.sap.com/2011/06/28/almost-everything-about-transaction-launcher-part-i/

    There is one thing you need to keep in mind, if you are launching NWBC from CRM, you need to make sure your NWBC has to be rendered in standards mode as this is the only mode that CRM supports, otherwise, you will experience some rendering issues.

    Best regards,

    Ashley

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    • Former Member

      Thank you Ashley for the answer, but I think what you explained is more relevant for HTML based NWBC. Our requirement is to launch desktop based NWBC screens from CRM web UI. Please correct me if my understanding of the solution provided is wrong.

      Thanks

      Vikas