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author's profile photo Former Member
Former Member

Logistics doubt

In the following path

Logistics >Service management >Customer interaction centre >Front office >Front office

We enter customer number and press the 'text' button.

Now if the customer is payer , the debt management screen is filled.

Now if the customer is sold to, the debt management screen is not filled.

The requirement is to fill debt management screen for both payer and sold to.

How can this be done?

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2007 at 04:14 PM

    Use transaction CICC adn then assign teh field selection in Next transactiom CICE

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    • Former Member

      Thanks, but the issue is :

      The text populated in the 'Customer Debt Management' text currently only shows up for the payer in the 'Customer Information Centre'.

      The requirement is to make the 'Customer Debt Management' text also show up for the sold to.

      Your solution is around standard customizing.Could you explain it in a more detailed manner.Thanks.

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