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author's profile photo Former Member
Former Member

Problem with F-28

Hi gurus

I have been trying to clear an open customer item(invoice posted without tax,without cash discount) with f-28.On entering the header data correctly(with the exact invoice amount), I am taken to the next screen, where I see a couple of open items. I choose the open item that I want to clear and assign it to the amount. The payment amount matches with the open item amount and the "Not assigned" field shows "0". Then when I try to post the document,I see that the only entry made is debit to my bank account(which I entered in my header data). No credit entry is made to the customer.The system is just not picking and clearing the open items. What could be the problem here?Am I missing a step?Please help as this is urgent.

Regards

Vishal

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2007 at 03:46 AM

    Hi Vishal,

    please use the "Simulate" Function in the Menubar under the point Document and see what will happen.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2007 at 04:31 AM

    I actually solved the problem. The due date field in the checking bank line item was "required" and that's why the clearing and the posting wasn't going through. So I edited the Field status group assigned to the checking bank account and the posting of the document went through smoothly.

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