Skip to Content
author's profile photo Former Member
0
Former Member

Problem with F-28

Posted on Jan 08, 2007 at 11:45 PM 19 Views

Hi gurus

I have been trying to clear an open customer item(invoice posted without tax,without cash discount) with f-28.On entering the header data correctly(with the exact invoice amount), I am taken to the next screen, where I see a couple of open items. I choose the open item that I want to clear and assign it to the amount. The payment amount matches with the open item amount and the "Not assigned" field shows "0". Then when I try to post the document,I see that the only entry made is debit to my bank account(which I entered in my header data). No credit entry is made to the customer.The system is just not picking and clearing the open items. What could be the problem here?Am I missing a step?Please help as this is urgent.

Regards

Vishal

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2007 at 03:46 AM
    0

    Hi Vishal,

    please use the "Simulate" Function in the Menubar under the point Document and see what will happen.

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2007 at 04:31 AM
    0

    I actually solved the problem. The due date field in the checking bank line item was "required" and that's why the clearing and the posting wasn't going through. So I edited the Field status group assigned to the checking bank account and the posting of the document went through smoothly.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.