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printed logo on invoice only in black and white

May 02, 2017 at 09:48 AM

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Hi,

we are facing some problems with our printouts.

When we print invoices then there should be a logo printed out in colour.

General information:

  • We are using adobe pdf documents. The ADS works fine.
  • We have windows print servers and there we have SAP SPRINT installed. Colour is activated here in the SAPSprint service.
  • We are using Host Spool Access Method S. This is configured in SPAD.
  • On the windows print server colour is active for the selected printer. Auto colour.

The invoice is printed correctly but only in black and white. It lacks the logo in blue colour. If I go into the spool in SP01 and print it from there selecting the same Printer then it is printed in colour. But if it is printed directly from the application then it is black and white.

Does anyone have an idea how to solve this issue?

Best regards

Rob

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1 Answer

Robert Veit May 04, 2017 at 02:06 PM
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Simple answer.

Go to SPAD and check if "Color Printer" in the Output attributes is flagged. Google solved it.

Don't know how I missed that one.

Best regards

Rob

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