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Former Member

ESS Personal Information - 500 Internal Server Error

Hi all,

We are having a problem when trying to process ESS scenarios in the Personal Information (changin my own data) section. All the scenarios in this section (Addresses & Emergency Contact; Bank Information; Family Member/Dependents; and Personal Data) returns an error when trying to execute them (see below for the complete error description).

All other scenarios in the ESS module are working fine (Travel and Expenses; Benefits and Payment; etc.).

We are running under the SAP Enterprise Portal EP6 SPS 16 and our SAP system is the mySAP ERP 2004 (ECC 5) with NetWeaver 04 (WebAS 6.4)

Here's the complete detail of the error we are having:

500 Internal Server Error

Web Dynpro Container/SAP J2EE Engine/6.40

Failed to process request. Please contact your system administrator.

Root Cause

The initial exception that caused the request to fail, was:

java.lang.NullPointerException

at java.util.Date.after(Date.java:871)

at com.sap.xss.per.helpers.OverviewHelper.hasDeleteButton(OverviewHelper.java:355)

at com.sap.xss.per.helpers.OverviewHelper.CreateOverview(OverviewHelper.java:221)

at com.sap.xss.hr.per.us.address.overview.BizCardsView.wdDoModifyView(BizCardsView.java:152)

at com.sap.xss.hr.per.us.address.overview.wdp.InternalBizCardsView.wdDoModifyView(InternalBizCardsView.java:317)

... 28 more

See full exception chain for details.

System Environment

Client

Web Dynpro Client Type HTML Client

User agent Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

Version

DOM version

Client Type msie6

Client Type Profile ie6

ActiveX enabled

Cookies enabled

Frames enabled

Java Applets enabled

JavaScript enabled

Tables enabled

VB Script enabled

Server

Web Dynpro Runtime Vendor: SAP, Build ID: 6.4017.00.0000.20060915130317.0000 (release=NW04_17_REL, buildtime=2006-09-16:00:31:34[UTC], changelist=20758, host=PWDFM087)

J2EE Engine 6.40 patchlevel 104329.313

Java VM Java HotSpot(TM) Server VM, version:1.4.2_11-b06, vendor: Sun Microsystems Inc.

Operating system Linux, version: 2.6.5-7.139-bigsmp, architecture: i386

Other

Session Locale en_CA

Time of Failure Fri Jan 05 16:25:37 UTC 2007 (Java Time: 1168014337328)

Web Dynpro Code Generation Infos

sap.com/essusaddr

SapDictionaryGenerationCore 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:38[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapDictionaryGenerationTemplates 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:50[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapGenerationFrameworkCore 6.4014.00.0000.20050818152155.0000 (release=630_VAL_REL, buildtime=2005-09-08:19:59:29[UTC], changelist=363812, host=PWDFM026.wdf.sap.corp)

SapIdeWebDynproCheckLayer 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:20:59:47[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapMetamodelCommon 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:46[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelCore 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:36[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelDictionary 6.4017.00.0000.20060302125547.0000 (release=630_REL, buildtime=2006-06-21:20:46:39[UTC], changelist=392265, host=PWDFM027.wdf.sap.corp)

SapMetamodelWebDynpro 6.4017.00.0000.20060530202218.0000 (release=630_REL, buildtime=2006-06-21:20:55:02[UTC], changelist=405174, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationCTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

SapWebDynproGenerationCore 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:21:00:17[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

sap.com/ess~per

SapDictionaryGenerationCore 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:38[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapDictionaryGenerationTemplates 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:50[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapGenerationFrameworkCore 6.4014.00.0000.20050818152155.0000 (release=630_VAL_REL, buildtime=2005-09-08:19:59:29[UTC], changelist=363812, host=PWDFM026.wdf.sap.corp)

SapIdeWebDynproCheckLayer 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:20:59:47[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapMetamodelCommon 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:46[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelCore 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:36[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelDictionary 6.4017.00.0000.20060302125547.0000 (release=630_REL, buildtime=2006-06-21:20:46:39[UTC], changelist=392265, host=PWDFM027.wdf.sap.corp)

SapMetamodelWebDynpro 6.4017.00.0000.20060530202218.0000 (release=630_REL, buildtime=2006-06-21:20:55:02[UTC], changelist=405174, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationCTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

SapWebDynproGenerationCore 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:21:00:17[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

sap.com/pcui_gp~xssutils

SapDictionaryGenerationCore 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:38[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapDictionaryGenerationTemplates 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:50[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapGenerationFrameworkCore 6.4014.00.0000.20050818152155.0000 (release=630_VAL_REL, buildtime=2005-09-08:19:59:29[UTC], changelist=363812, host=PWDFM026.wdf.sap.corp)

SapIdeWebDynproCheckLayer 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:20:59:47[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapMetamodelCommon 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:46[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelCore 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:36[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelDictionary 6.4017.00.0000.20060302125547.0000 (release=630_REL, buildtime=2006-06-21:20:46:39[UTC], changelist=392265, host=PWDFM027.wdf.sap.corp)

SapMetamodelWebDynpro 6.4017.00.0000.20060530202218.0000 (release=630_REL, buildtime=2006-06-21:20:55:02[UTC], changelist=405174, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationCTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

SapWebDynproGenerationCore 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:21:00:17[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

sap.com/tcwddispwda

No information available

sap.com/pcui_gp~xssfpm

SapDictionaryGenerationCore 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:38[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapDictionaryGenerationTemplates 6.4017.00.0000.20060530191647.0000 (release=630_REL, buildtime=2006-06-21:20:49:50[UTC], changelist=405154, host=PWDFM027.wdf.sap.corp)

SapGenerationFrameworkCore 6.4014.00.0000.20050818152155.0000 (release=630_VAL_REL, buildtime=2005-09-08:19:59:29[UTC], changelist=363812, host=PWDFM026.wdf.sap.corp)

SapIdeWebDynproCheckLayer 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:20:59:47[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapMetamodelCommon 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:46[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelCore 6.4017.00.0000.20060302125746.0000 (release=630_REL, buildtime=2006-06-21:20:42:36[UTC], changelist=392271, host=PWDFM027.wdf.sap.corp)

SapMetamodelDictionary 6.4017.00.0000.20060302125547.0000 (release=630_REL, buildtime=2006-06-21:20:46:39[UTC], changelist=392265, host=PWDFM027.wdf.sap.corp)

SapMetamodelWebDynpro 6.4017.00.0000.20060530202218.0000 (release=630_REL, buildtime=2006-06-21:20:55:02[UTC], changelist=405174, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationCTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

SapWebDynproGenerationCore 6.4017.00.0000.20060530202640.0000 (release=630_REL, buildtime=2006-06-21:21:00:17[UTC], changelist=405182, host=PWDFM027.wdf.sap.corp)

SapWebDynproGenerationTemplates 6.4017.00.0000.20060530202355.0000 (release=630_REL, buildtime=2006-06-21:21:18:15[UTC], changelist=405176, host=PWDFM027)

sap.com/tcwdcorecomp

No information available

Detailed Error Information

Detailed Exception Chain

java.lang.NullPointerException

at java.util.Date.after(Date.java:871)

at com.sap.xss.per.helpers.OverviewHelper.hasDeleteButton(OverviewHelper.java:355)

at com.sap.xss.per.helpers.OverviewHelper.CreateOverview(OverviewHelper.java:221)

at com.sap.xss.hr.per.us.address.overview.BizCardsView.wdDoModifyView(BizCardsView.java:152)

at com.sap.xss.hr.per.us.address.overview.wdp.InternalBizCardsView.wdDoModifyView(InternalBizCardsView.java:317)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)

at com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:191)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:398)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:405)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.modifyView(ClientApplication.java:692)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleActionEvent(WebDynproMainTask.java:382)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:659)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:59)

at com.sap.tc.webdynpro.clientserver.cal.ClientManager.doProcessing(ClientManager.java:251)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doWebDynproProcessing(DispatcherServlet.java:154)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:116)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:48)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 05, 2007 at 04:35 PM

    Does anybody has the solution to this problem?

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2007 at 01:08 AM

    We just did a support pack upgrade and are having the same issue. Let me know if you find anything -- I'll do the same.

    /Greg

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2007 at 06:32 PM

    Hi, our problem is now solved.

    SAP requested us to upgrade our ESS 100 to SP14 (since we were at SP13) and the problem was solved.

    You can do the same, if you are not at SP14 yet, it should resolved your problem!

    Thank you.

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