We are on SRM 3.0/EBP 4.0 and recently upgraded from SP07 to SP11.
There is a strange issue after the support pack upgrade:
The "Add approver" functionality is working for the users only when their security level (BBP_WFL_SECURITY) is set to "High".
Users are not able to add approvers when the security level is set to Low, Medium or Not defined (ideally they should be able to add approvers for all levels other than 1- No change allowed).
The agent assignments for all the related tasks (WS10000271, TS10008214, TS10008126) are general tasks.
The BADI's BBP_CHNG_AGENT_GET and BBP_CHNG_AGNT_ALLOW are deactivated.
The Add Reviewer functionality is working fine for "Low" authorization setting, only add approver is not.
Can someone suggest if there is any note or solution to this.
Is there some customization setting which I am missing?
any help in this will be highly appreciated!
Thanks & Regards,