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author's profile photo Former Member
Former Member

Themes - Customer Folder missing


We have a brand new NW2004s Portal installed and I am trying to create a new theme.

1. The <b>Portal Content > themes > Customer folder is missing</b> in the Content Administration. And I am unable to create my own folder in the "themes" folder.

2. Also - same problem, different symptom. In the Theme Editor, I am able to change the parameters but the <b>"Folder ID" pull down menu in the Save As dialog does not have any entries</b> and so the button never enables. So I am unable to save any changes to the Themes.

Is there anything we are missing before this point? Or is this related to Portal permissions? What is the actual process to create / manage themes in the Portal?

Any help is greatly appreciated.

Thanks in advance,


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    author's profile photo Former Member
    Former Member
    Posted on Jan 05, 2007 at 04:51 AM

    Hi Siva,

    Themes/Customer folder is not under Content Administration. Go To system Administration->Portal Display->Desktop and Display Rules->Portal Content->Themes->Customer. You can save ur theme in Themes folder or Themes/Customer Folder.



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